PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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Went shopping the other day with a friend, she got beef mince, bread, etc etc... All well within date...
Mince was brown & hard on the inside like it was cooked, and the bread (even tho 'suposed' to be ok till 20th of Oct) was going all mouldy 
They used to be good (altho pricey)
WTF has happend to them??
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Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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I have never shopped there....
You still got the stuff?
Take it back and get refund 
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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Sainsbury's food is expensive and shite quality. I have never ever eaten something from there thats good except their yumyums.
Tesco's is where its at
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Meh, fuckups happen, if you write a complaint they'll refund you straight away in store, then give you some vouchers.
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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took it back (well the mince) last night, the bread tho was just binned as cba with the hastle of going back no more!
They used to be ace tho  the 10 jam donuts for £1 when I was in college (years back) amongst other things!
Tesco/Asda is where I usually go (mainly Asda now as I'm getting miffed with the lack of customer service at Tesco), but still prefer the produce section in morrisons!
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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its the weather.
our bread has been going mouldy quicker than usual too., not just sainsburys
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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yeah but to be 1 day after... still shit!
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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in that case, they probably stickered it up wrong.
do what ed said.
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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going to dont worry 
reason im going away from tesco too is they put camera film on a shelf, labeled up cheaper (didnt notice) went to buy it, was 3 times more expensive at the till, went to customer service and then they basically called me a lier, went to show them where the film as, and the 'bint' just said oh yeah its just on the wrong shelf nothing we can do sorry, said about trading standards, etc... but she was just a whore...
aswell as a fly in me damn peaches
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Robin
Premium Member
Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
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Camera Film? 
Its been a while since I used actual film.
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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quote:
Originally posted by PaulW
going to dont worry
reason im going away from tesco too is they put camera film on a shelf, labeled up cheaper (didnt notice) went to buy it, was 3 times more expensive at the till, went to customer service and then they basically called me a lier, went to show them where the film as, and the 'bint' just said oh yeah its just on the wrong shelf nothing we can do sorry, said about trading standards, etc... but she was just a whore...
aswell as a fly in me damn peaches
Giving away stock isnt good business practice, there is a common misconception that if something is displayed cheaper its your right to buy it. This is a incorrect and even if it were correct they have the right to refuse service to anyone, mistakes happen i they are going to loose money by giving you the film then no wonder they didnt bother!
May be a pain and it is bad they did it in the first place but mistakes happen. They are only human.
Sometimes if its a managr you are speaking to they will be able to do it for good will, but it depends how much good will they wan to give as if it just outright leaves them £10 on stock i wouldnt be suprised they told u to jog on!
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BlueCorsa
Member
Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
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They can refuse to serve you, but if they already sell it to you at the higher price then they have to refund you the difference to the advertised price.
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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I shop at Sainsbury's and M&S
never been let down down especially in terms of quality
maybe a one-off situation here.
Just write to the customer services, they should sort out something as ed stated
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tooolbox timmy
Member
Registered: 6th Dec 05
Location: lancashire
User status: Offline
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quote:
Originally posted by PaulW
going to dont worry
reason im going away from tesco too is they put camera film on a shelf, labeled up cheaper (didnt notice) went to buy it, was 3 times more expensive at the till, went to customer service and then they basically called me a lier, went to show them where the film as, and the 'bint' just said oh yeah its just on the wrong shelf nothing we can do sorry, said about trading standards, etc... but she was just a whore...
aswell as a fly in me damn peaches
dude in a situation like that just argue ,its stamped on all there products they will refund you if your not happy.argue argue argue and youll get what you want,yes sometimes it can be a bit harsh but who wants a fly in there peaches
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Ant
Member
Registered: 12th May 02
Location: Hereford and Worcester
User status: Offline
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bread with a 7 day life? what type of bread it usualy only comes into the shiop with 4 days on it.
And as for the mince did you not see it was brown?
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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They don't have to sell stuff but I also don't like expecting to pay one price and being charged another.
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