nik
Member
Registered: 19th Jun 00
User status: Offline
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Tech support is a disgrace, 60 min + waiting times to speak to someone. Got no picture, sound and they charge me £57 a month. Wankers 
Anyone else had this problem? Going to complain.
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SteveW
Member
Registered: 15th Jul 02
Location: Up in the clouds
User status: Offline
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mine keeps freezing LOADS
just have to turn it off and back on. Found out now that if we turn the sky box off at night it wont freeze over night  shock horror
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nik
Member
Registered: 19th Jun 00
User status: Offline
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Bloody joke god help the person when they finally answer 
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SXi_Tim
Member
Registered: 11th Mar 03
Location: South Yorkshire Drives: RS3, LET B
User status: Offline
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Its not the Sky emplyees fault though, its the directors that won't emply enough staff.
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Edd
Member
Registered: 8th Nov 04
Location: Glasgow
User status: Offline
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your dish is out of alignment
go to settings and do a signal test
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Got a plastic bag on my dish and its fine.
No joke 
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Mase
Premium Member
Registered: 16th Sep 01
Location: Derbyshire
User status: Offline
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ours has been crashing when you go onto 'Q' later at night. No idea why, it doesn't do it on any other channel apart from Q
Mase
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nik
Member
Registered: 19th Jun 00
User status: Offline
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viewing card not found - my 2nd box upstairs is fine so I just need to get a new card yet can I do this? No because you can't talk to anyone
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GREG 1
Member
Registered: 28th Jul 00
Location: Essex
User status: Offline
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quote:
Originally posted by nik
Tech support is a disgrace, 60 min + waiting times to speak to someone. Got no picture, sound and they charge me £57 a month. Wankers
Anyone else had this problem? Going to complain.
Don't get us started...... We had a massive problem even spoke to Murdoch about it, paid £70 a month since I think 1986 have 3 boxes, all channels and prem plus every year since day one, bought a new £3k tv for HD and then got let down 5 times and never got had
Cutting a long story short we cancelled and then got art sports etc etc... After many a phone call of them trying to get us back we said no no no. We are now back on it for £5 a month (4 month contract and can cancel at any point) 
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nik
Member
Registered: 19th Jun 00
User status: Offline
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Still on phone holding, simply not good enough really is it?
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Jamie Walby
Member
Registered: 15th Nov 04
User status: Offline
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quote:
Originally posted by SteveW
mine keeps freezing LOADS
just have to turn it off and back on. Found out now that if we turn the sky box off at night it wont freeze over night shock horror
I have same problem and you have just possible solved it for me!
Must remember to turn box off
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