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Author Garage problems
Jay
Member

Registered: 26th Sep 04
Location: Liverpool
User status: Offline
4th Aug 06 at 11:47   View User's Profile U2U Member Reply With Quote

The headgasket went on me mums rover 100 and we took it to an engine specialist in liverpool (Lanes End engineering) and they repaired it, 2 days later water pisses out everywhere and it overheats again, me mum hasnt got a clue about cars so didnt know what was happening, just got back from the garage now and they said its neglect for the car and its not there fault, I checked the hoses and every1 leading to the block is split where the jubilee clip has been tightened... they said this is because they used old hoses when they put it back together and we should of asked for new ones... but anyone without any knowledge of cars wouldnt no this??

Do we have a leg to stand on or?

Any help at all will be great cos he wants to charge us another £400 to fix the headgasket again The cars not even worth that much
Jake
Member

Registered: 24th Jan 05
User status: Offline
4th Aug 06 at 11:50   View User's Profile U2U Member Reply With Quote

give trading standards a bell.
Planty02
Member

Registered: 5th Mar 05
Location: Burslem, Stoke-on-Trent
User status: Offline
4th Aug 06 at 11:57   View User's Profile U2U Member Reply With Quote

on moral grounds they should definatley have warned you about needing new hoses BUT I dont know how it would stand in legal terms.

Maybe they could be done for not providing the expected service
Dean_W
Member

Registered: 13th Dec 05
Location: Downham Market, Norfolk
User status: Offline
4th Aug 06 at 11:58   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by JayM
I checked the hoses and every1 leading to the block is split where the jubilee clip has been tightened... they said this is because they used old hoses when they put it back together and we should of asked for new ones... but anyone without any knowledge of cars wouldnt no this??



IMO, they should have used new hoses if the old ones were goosed.
ainsley_brader
Member

Registered: 24th Mar 02
Location: Tattershall, Lincolnshire
User status: Offline
4th Aug 06 at 21:15   View User's Profile U2U Member Reply With Quote

i think a court would rule that if the garage thought it needed new hoses they should have fitted them.
There is only one way to do a job and that is properly!
sxi boy
Member

Registered: 11th Apr 02
Location: north east Drives: clio 182
User status: Offline
4th Aug 06 at 21:33   View User's Profile U2U Member Reply With Quote

ring trading standards, if the garage didn't notice that the pipes were split, or they failed to do anything about it then thats neglect on their part.

gud luck fella
MarkM
Member

Registered: 11th Apr 01
Location: Liverpool
User status: Offline
4th Aug 06 at 21:40   View User's Profile U2U Member Reply With Quote

CAB is your best bet...
arbi12
Member

Registered: 22nd Feb 04
Location: newcastle
User status: Offline
4th Aug 06 at 22:05   View User's Profile U2U Member Reply With Quote

trading standards this is the garages fault , garage should have noticed this dont let dodgey trader get away with ripping people off, small claims court these will back you but you will need a solicitor
Jay
Member

Registered: 26th Sep 04
Location: Liverpool
User status: Offline
5th Aug 06 at 02:46   View User's Profile U2U Member Reply With Quote

Its not worth it is it, its gonna just cost more in the end, £460 down the drain... Give trading standards a try anyway

[Edited on 05-08-2006 by JayM]

 
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