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Author Adrian Flux are gay
Matt H
Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
10th Apr 06 at 10:44   View User's Profile U2U Member Reply With Quote

Last time I rang up I was told my policy expired on the 16th April

Rang up today to see if they could match the quote I'd got & they said no. Fair enough, but they're now saying that it expired on the 4th of April & I owe them £26

If I had been told it was the 4th then I would've rang up a week before that date, not a few days after

So they gave me incorrect information & now want to charge me for the privalige

Which makes them very very gay

*End of rant*
Rileysport
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Registered: 18th Jun 04
Location: West Yorkshire
User status: Offline
10th Apr 06 at 10:45   View User's Profile U2U Member Reply With Quote

i'm about to renew with them
Adam_B
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Registered: 13th Dec 00
Location: Lancashire
User status: Offline
10th Apr 06 at 10:47   View User's Profile U2U Member Reply With Quote

whats the £26 for?
Matt H
Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
10th Apr 06 at 10:48   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Adam_B
whats the £26 for?


More vaseline


For the insurance I've already used


Expensive 6 days

[Edited on 10-04-2006 by Matt H]
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
10th Apr 06 at 10:48   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Adam_B
whats the £26 for?


Probably admin fee.

Quite often hear bad things about Adrian Flux
Matt H
Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
10th Apr 06 at 10:49   View User's Profile U2U Member Reply With Quote

They are utter shite

Always cocking up, thank God I've never had to claim through them
Adam_B
Member

Registered: 13th Dec 00
Location: Lancashire
User status: Offline
10th Apr 06 at 10:50   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matt H
quote:
Originally posted by Adam_B
whats the £26 for?


More vaseline


For the insurance I've already used


Expensive 6 days

[Edited on 10-04-2006 by Matt H]


your policy is nearly £1600?
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
10th Apr 06 at 10:52   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matt H
Adrian Flux are gay


I could of told you that!
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
10th Apr 06 at 11:01   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matt H
They are utter shite

Always cocking up, thank God I've never had to claim through them



They were excellent through my claim!!
boyracer2002
Member

Registered: 10th Aug 02
Location: West Yorkshire
User status: Offline
10th Apr 06 at 11:34   View User's Profile U2U Member Reply With Quote

Just renewed my policy - starts again sunday 900 cheaper this yr

[Edited on 10-04-2006 by boyracer2002]
ed
Member

Registered: 10th Sep 03
User status: Offline
10th Apr 06 at 12:23   View User's Profile U2U Member Reply With Quote

They are the worst insurance company I have had the mis-fortune to ever phone. Whenever I have phoned them I have always had to speak to some spotty kid who cannont pronounce thier words correctly, then you get bombarded by stupid comments.
westsidecorsa
Member

Registered: 4th Sep 02
User status: Offline
10th Apr 06 at 13:15   View User's Profile U2U Member Reply With Quote

If you enjoy listening to Hold music for at least 30 mins then i suggest you call Adrian Flux!
Matt H
Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
10th Apr 06 at 13:20   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Adam_B
your policy is nearly £1600?


Renewal was £557 on the red one
AK
Member

Registered: 5th Jul 00
Location: Aberdeen City
User status: Offline
10th Apr 06 at 13:25   View User's Profile U2U Member Reply With Quote

detest them
Ojc
Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
10th Apr 06 at 13:58   View User's Profile U2U Member Reply With Quote

Its all about Brentacre.
vibrio
Banned

Registered: 28th Feb 01
Location: POAH
User status: Offline
10th Apr 06 at 14:53   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matt H
quote:
Originally posted by Adam_B
whats the £26 for?


More vaseline


For the insurance I've already used


Expensive 6 days

[Edited on 10-04-2006 by Matt H]

what insurance though. you never said you would renew. tell them to SYB
SyKaTurbo
Member

Registered: 9th Mar 06
User status: Offline
10th Apr 06 at 15:53   View User's Profile U2U Member Reply With Quote

Having probs with them at the moment and always have had problems!

Only good thing is they pay out pretty quick!

Other than that, shite!
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
10th Apr 06 at 15:55   View Garage View User's Profile U2U Member Reply With Quote

as said in the other post, i think CS should look for someone else to advertise discounts for, if this is the general feeling
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Offline
10th Apr 06 at 16:18   View Garage View User's Profile U2U Member Reply With Quote

As I said in the other post, some people do save some money.

I don't think its any secret that the service is terrible, but I personally buy insurance on price and while they're saving a few hundred quid the relationship may as well stay.

Finding someone else to advertise discounts for is harder than it sounds. Churchhill, Halifax, Privilege, Eagle Star, Direct Line and esure all declined our offer to work togethre. Post Office said yes, but were expensive even with the 50 quid cashback which they were offering at the time.

Obviously you think everything is easy, but if it were, we would be doing it. The only insurers so far to entertain any sort of relationship worth having are Flux and HIC. The guy at HIC doing the deals no longer works there. What does that tell you.
cash_2_my_corsa
Member

Registered: 26th Nov 05
Location: in a town near u!
User status: Offline
10th Apr 06 at 17:00   View User's Profile U2U Member Reply With Quote

they are shit been wid them a few times+had 2 go wid them wid my 2.1 as there were the cheapest
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
10th Apr 06 at 17:03   View User's Profile U2U Member Reply With Quote

im still tryin sort out my claim with em now, tbh they were ok its the people they pass u onto that take ages, like solicitors etc

 
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