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Author bloody AOL
Greg_M
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Registered: 2nd Sep 03
Location: Grantham, Lincolnshire
User status: Offline
26th Jan 06 at 13:39   View User's Profile U2U Member Reply With Quote
i know its technicly geek related but i want a rant

why are AOL so incompetant they cant even provide me with a 2mbps connection when every other provider can

wheres nismo when you need him
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
26th Jan 06 at 13:40   View Garage View User's Profile U2U Member Reply With Quote
its not aol its BT, they provide the infrastructure and there could be several reasons, to far away from the exhchange, noise on the line etc
Greg_M
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Registered: 2nd Sep 03
Location: Grantham, Lincolnshire
User status: Offline
26th Jan 06 at 13:41   View User's Profile U2U Member Reply With Quote
but what can ukonline and NTL provide me with it then?
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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26th Jan 06 at 13:46   View Garage View User's Profile U2U Member Reply With Quote
NTL are cable, not sure about uk online i take it you have an adsl service not cable?
Tim
Site Administrator

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Registered: 21st Apr 00
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26th Jan 06 at 13:47   View Garage View User's Profile U2U Member Reply With Quote
NTL doesn't use ADSL (it's cable). UKonline's website might just be estimating they can offer 2Mb (or they might put you on an unbundled loop and offer you upto 8Mb)...

To be honest I'd just go with NTL cable and get 10mbit
Greg_M
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Registered: 2nd Sep 03
Location: Grantham, Lincolnshire
User status: Offline
26th Jan 06 at 14:00   View User's Profile U2U Member Reply With Quote
Can i still use the router ect that ive got?

Ive eard the service can be abit shocking tho

*edit cant get NTL*

[Edited on 26-01-2006 by Greg_M]
PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
26th Jan 06 at 15:09   View User's Profile U2U Member Reply With Quote
AOL's number database is out of date, and always is...

I was at 1mb with them, requested 2mb as BT said the line was ready... AOL sent me a letter saying they couldnt do it and i had to be downgraded to 512kb as the line was not to spec...

emailed them & contacted BT, put the facts straight, then aol were like Ok...

2 weeks later, I get an email from AOL saying ADSL was not supported AT ALL on my line due to another service being on the line...

so rang AOL... said about the email, they said ADSL was not available at all on my line... asked them to see what connection I was on at the moment, they said 1mb dsl... said so does this work?? they said no it doesnt and I should be on 56k...

incompetant fooks! finally got 2mb tho...
Cole
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Registered: 11th Nov 02
Location: eastbourne Drives:zafira sold now a qashqai
User status: Offline
26th Jan 06 at 21:04   View User's Profile U2U Member Reply With Quote
i got 2 mb here now aol are offering 8mb to as lng as you are 2 miles or less from exchange i live about 200 mtrs away lol

 
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