chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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I had a Alpine 9853 headunit in my car when it went to vauxhall for repairs 3 weeks ago. They damaged the front by covering it in glue. They say they have ordered a new one from the Internet but I have been waiting 2 weeks now 
I asked for the old one back as I feel that it is still my property. They said no and that they would just scrap it. He refused to give it back to me so i want to know where I stand with this. They are saying that they are replacing it which doesnt give me the right to have the old one back. Is this true?
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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christ knows ask C.A.
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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I may do tommorow if I dont get a reply by email. I offered them £10 for it so il see what they say
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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ttt
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myke
Member
Registered: 7th Feb 01
Location: High Wycombe, Buckinghamshire
User status: Offline
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don't pay to get the old one back.
make them chase up the one they ordered.
speak to the manager if they're still playing silly buggers.
they should have gone direct to alpine for a new face anyway.
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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It was the manager that I spoke to. They have told me that they have ordered a complete new headunit but he says they wont have it until the end of the week
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myke
Member
Registered: 7th Feb 01
Location: High Wycombe, Buckinghamshire
User status: Offline
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sing to yourself this week ? it'll save you a tenner
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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 i could do, ive got the standard radio in there but its shit
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Don't see why you can't have it back, it's your property FFS!
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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exactly what i said, it was mine before they damaged it and it should still be mine imo
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loo_goblin
Member
Registered: 14th Jul 04
Location: Horsham, West Sussex
User status: Offline
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how and y they get glue on it?
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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Because they tried to bodge something on the dash 
So because of that they had to replace the control panel behind the centre console and heater dials and my hu.
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Ultimate Corsa Driver!!!
Member
Registered: 2nd Oct 05
Location: Earth LOL
User status: Offline
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solicitors letter wit 'trading standads' somewhere in it
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Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
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quote:
Originally posted by Ultimate Corsa Driver!!!
solicitors letter wit 'trading standads' somewhere in it
What so they think your a complete retard! give him a break! or should i say brake or brAk?
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djderek
Member
Registered: 24th Aug 05
Location: Manchester
User status: Offline
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Just hold on and wait for a new one hu you never know they might get a better one 
They are keeping the old one so you cant sell it or make some money back on it in anyway.
Was your hu old? at least you will get a new one
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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Well they said they have ordered the exact same model.
That was one of the excuses for not giving it back to me but they say they are going to scrap it but how do I know they wont make any money on it somehow by repairing it and selling it?
The other one was about 3 months old
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Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
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quote:
Originally posted by chr15barn3s
Well they said they have ordered the exact same model.
That was one of the excuses for not giving it back to me but they say they are going to scrap it but how do I know they wont make any money on it somehow by repairing it and selling it?
The other one was about 3 months old
have they got the unit as well or just the fascia?
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djderek
Member
Registered: 24th Aug 05
Location: Manchester
User status: Offline
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Never mind what they do with it mate
at least you dont have to pay for it to be fixed! at the end of the day they broke yours and now have had to buy you a new one, so if they do pay to get the old one fixed then good on em.
The only bad thing is you have had to wait for your new hu
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VegasPhil
Premium Member
Registered: 16th Jan 05
Location: Fareham, Hants Drives: Octavia VRS
User status: Online
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Why couldn't you keep it until your new headunit has arrived? 
It didn't stop it playing CD's!
Corsa 2.0 16v Vegas - Sold
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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quote:
Originally posted by CrazyCarlo
quote:
Originally posted by chr15barn3s
Well they said they have ordered the exact same model.
That was one of the excuses for not giving it back to me but they say they are going to scrap it but how do I know they wont make any money on it somehow by repairing it and selling it?
The other one was about 3 months old
have they got the unit as well or just the fascia?
The whole unit, I have the standard cd player in there but they must of connected it wrong because only the left speakers work.
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leeshez
Member
Registered: 3rd May 01
Location: Great Harwood, Lancashire
User status: Offline
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Try citizens advice
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