JJ
Member
Registered: 20th Apr 00
Location: Northern Ireland
User status: Offline
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My gf has already got ntl bb on her current desk top, she has just got a new lappy and when she connects the modem to the new comp it says it cannot find the drivers for the modem... when she trys the ntl disc it wants to set up a new account but the modem has already been set up so dont wanna do that, not sure where to go from here any help welcome 
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
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Download drivers for the modem separately, then when they are installed just use her existing username/password in Network and Dial-up Connections.
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Charlene
Member
Registered: 29th Sep 04
Location: Darlington
User status: Offline
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Mine used to that, i had to uninstall and then install it again
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JJ
Member
Registered: 20th Apr 00
Location: Northern Ireland
User status: Offline
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quote:
Originally posted by Ian
Download drivers for the modem separately, then when they are installed just use her existing username/password in Network and Dial-up Connections.
How do i do this?
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Online
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Look on the modem see what type it is, have a search about, download them, put them on a memory stick or something, write a CD if you're stuck, put that in lappa, install, and you'll normally be prompted to put in username/pass as part of install routine. If you're not, add connection manually.
What type of modem is it?
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JJ
Member
Registered: 20th Apr 00
Location: Northern Ireland
User status: Offline
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quote:
Originally posted by Ian
Look on the modem see what type it is, have a search about, download them, put them on a memory stick or something, write a CD if you're stuck, put that in lappa, install, and you'll normally be prompted to put in username/pass as part of install routine. If you're not, add connection manually.
What type of modem is it?
OK will do this... tis a terayon bb modem 
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