Stoneyginger
Premium Member
Registered: 25th Jan 01
Location: Stonehaven, Aberdeenshire
User status: Offline
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I have been given negative feedback on an item,
the item i stated was a dump valve which i knew came off a crashed sierra cosworth and so condition was used. Someone won it for £12 + £5 postage and has now filed a dispute against me because unknown to me it does not work however through email i have said to return the item and i will give full repayment. He has now informed me that he has binned it and is wanting his money back saying that because it was no use their was no reason to return it. I also stated in my advert that the item has to be returned for a full refund to be made.
[Edited on 26-03-2005 by Stoneyginger]
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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Tell him hes thick 
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Charlene
Member
Registered: 29th Sep 04
Location: Darlington
User status: Offline
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Should tell him he needs to learn to read, because obviously he never read what you wrote so therefore cannot say you never stated this Hes obviously trying to keep that and get the money back
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Carr
Member
Registered: 1st Oct 04
Location: Leicestershire (Home) Ambleside, Lakes (Uni)
User status: Offline
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quote:
Originally posted by Charlene
Should tell him he needs to learn to read, because obviously he never read what you wrote so therefore cannot say you never stated this Hes obviously trying to keep that and get the money back
Agreed. Tell him to return it, you'll give a refund then mutually withdraw the feedback.
If not just keep the money as he obviously won't return it or withdraw the feedback so you will only lose
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Icy
Member
Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
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tell him hes a monkey ass biscuit
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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Or tell him to get digging in the bin! He is prob trying to pull a fast one.....
He aint got a leg to stand on dude so dont worry!
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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you can reply to negative feedback anyway cant you
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Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
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also u can mail ebay and ask them to remove it
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Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
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Do as above, but dont worry about 1 bit of negative feedback its harsh but as long as you have a few postives most people wont be put off, everyone knows how easy it is to come across some knob who would leave negative feedback for fun.
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IntaCepta
Member
Registered: 25th Mar 02
Location: Mill Hill East, Greater London
User status: Offline
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what a prat!
What is his feedback like?
Just reply to his feedback saying how you are offering a full refund and return of item, but he's disposed it!
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Stoneyginger
Premium Member
Registered: 25th Jan 01
Location: Stonehaven, Aberdeenshire
User status: Offline
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i have replied to his feedback. He seems to think i am going to refund him without getting the item back. What is silly is that the item he won for £15 in total. It's as though it's his life savings here or something. He's making me an unhappy bunny at the moment.
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Paul H
Member
Registered: 11th Aug 03
Location: Lincoln.
User status: Offline
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what a jockey fancy throwing it away.i reckon he's trying it on and it's fitted to his motor
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Common sense says that you can't have a refund without return, whatever the condition of the item.
Tell him to do one.
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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quote:
Originally posted by Ian
Tell him to do one.
Tell him to do a large one?
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Rob H
Member
Registered: 28th Oct 00
Location: Staffordshire Drives: Astra SRi
User status: Offline
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What a cock. You wouldnt order a TV online, and then if it didnt work bin it and ask the company for a refund  .
Dump valves are hardly rocket science either. If it doesnt work its proberbly only blocked up or the spring's fucked.
Tell him to go fudge himself  .
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