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Marc

posted on 31st Aug 13 at 08:52

He's just told me he has sorted it!

If you power off the lens stays out. If you press "home" first, the lens retracts then you can power off.

Bit naff, I would expect it to close upon powering off.


andy_mk3

posted on 30th Aug 13 at 22:33

Does it move when you try to zoom/does zoom work?


Marc

posted on 30th Aug 13 at 21:41

My dad has just bought one from Jessops online.

When he turned it on the lens opened up and came out of the camera. He has set up his email and Wi-Fi etc. When he went to turn the camera off the lens stayed out and didn't retract back in to the camera.

He has tried taking battery out and putting back in, gone through a few different modes and turned on and off. I've Googled it, looked on You Tube and gone through the manual on Samsung's website.

Before getting Jessops to take it back does anyone have any ideas?