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Corsa Sport » Message Board » Off Day » Geek Day » Contract phone but cant get signal! » Post Reply
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Nismo |
posted on 23rd Jun 09 at 11:03 |
Yeah not bad after being told they wanted £298 to cancel it as i was only 9 months into my 18 months, | |
_Allan_ |
posted on 23rd Jun 09 at 10:32 |
That's not bad Nismo. :thumbs: | |
Nismo |
posted on 23rd Jun 09 at 09:54 |
Spoke with Vodafone yesturday and we came to a deal, they knocked 6 months of the contract to leave me with 3 months, and lowered my price plan to £20 per month so i had to pay £60 to cancel which im happy with. | |
ljames555 |
posted on 21st Jun 09 at 22:08 |
When I was with vodafone after I told them about my signal problem ( pay as you go customer ) they were ringing me none stop trying to help. | |
bubble |
posted on 21st Jun 09 at 16:14 |
use all that info and get some gesture. perhaps sell the handset and use that to pay towards line rental? | |
Nismo |
posted on 21st Jun 09 at 16:01 |
quote: Yes had signal which i was more than happy with been with voda since 2004, i have 2 contracts with voda, no problems! Voda have not done wrong as such, I had to move locations there was nothing i could do about it, however I have to have mobile reception for my business to operate. I just need to cancel 1 contract and keep the other. | |
bubble |
posted on 21st Jun 09 at 15:58 |
quote: im surprised ofcom have told you that you have a case tbh. am i right in assuming you had signal before you moved to these new premises? if so, then tbh as a company i dont see how vf have done wrong if there is no signal there, as you have ultimately made the decision to be based there? however, i would hope they do sort you out and provide you with some resolution:thumbs: | |
Nismo |
posted on 21st Jun 09 at 15:52 |
Currently in dispute with vodafone with a similar issue. | |
Deadude |
posted on 21st Jun 09 at 15:19 |
One of my mates got out of a contact with this think he may of been with t mobile as well if they or you can prove that you cant recieve signal at home you may be able to get out of it worth giving them a ring... | |
Cavey |
posted on 21st Jun 09 at 15:01 |
Fair point, guess he'll have to complain and cross his fingers that they'll be nice then | |
bubble |
posted on 21st Jun 09 at 14:58 |
quote: im afraid that isnt true. when she signed or took the contract she would have had a timeframe in which to take back the contract if no service. if she didnt take back within 28 days, that suggests that everything was ok. its now 3 months down the line, the network will tell her to jog on im afraid. if you sold someone a car, and 3 months later they brought it back to you saying it wasnt working since day one, youd tell em where go! | |
Cavey |
posted on 21st Jun 09 at 14:52 |
You're paying for a service from them, if they're not providing that service then you have a right to complain tbh | |
Jay |
posted on 21st Jun 09 at 14:51 |
No its not the handset its the network, she thought nothing of it before she told me it was shite, i'l try giving them a ring tomorrow its in my name. | |
_Allan_ |
posted on 21st Jun 09 at 14:43 |
I'm sure they'll try and wriggle out of it, after all I doubt it will be handset issue. You can always test it by trying the sim in an unlocked phone. If the same happens then it's the network. Depsite the coverage some networks just aren't suitable for places. | |
bubble |
posted on 21st Jun 09 at 14:42 |
quote: if she has reported it within 28days and they have said "try this try that" etc and it hasnt worked you have a case. if however she did nothing then it may be a struggle | |
Jay |
posted on 21st Jun 09 at 14:38 |
So its too late then? I know the obvious answer is to call them but I know theyl just fob me off, wanted to know where I stood to be honest. | |
bubble |
posted on 21st Jun 09 at 14:12 |
if she reported the issue within 28 days she can get away from the contract. | |
IntaCepta |
posted on 21st Jun 09 at 14:01 |
yep, t-mobile are piss poor for network signal. | |
LukeS |
posted on 21st Jun 09 at 13:54 |
it's t-mobile, its wank for signal as i cant use my contract phone at home | |
Robbo |
posted on 21st Jun 09 at 13:34 |
call t-mboile | |
Jay |
posted on 21st Jun 09 at 13:25 |
Basically my GF got a contract on T-Mobile and she just cant get signal in her area, had it about 3 months now and its just useless, my o2 phone works perfectly there and her brothers Vodafone one does, stuck in an 18 month contract with a phone that can barely be used when shes at home? In a 10 minute phone convo it will go off atleast 4-5 times. I dont reckon thats acceptable service myself? |