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PaulW

posted on 18th Oct 06 at 00:33

mav

3 wont do that, its also in there T&C's

there support is utter shite to be fair, even if they are so cheap on some deals!


mav

posted on 17th Oct 06 at 23:47

Phone develops fault that soon. Take it back to shop and demand a replacement..If they are not forth coming cancel the Direct debit..

If they say you need to give them a time to fix they HAVE to give you a loan phone in the interm until yours comes back.


PaulW

posted on 17th Oct 06 at 23:24

refuse to pay the contract until you get the phone back

escelate the call from the indian call centres to uk management, and also say you will be seeking advice from your solicitor and citizens advice on recovering the charges for a service you are not being provided


Jay

posted on 17th Oct 06 at 21:57

quote:
Originally posted by PaulW

Phone develops a fault on its own, it has to go back to 3 to be sent to the manufacturer, and this can take some time...



3 months this week ive been waiting for my fone to come back... oh yeh and I still HAVE to pay for the contract :thumbs: ( ive had it 4 months )

Biggest mistake I made goin with 3 :mad::mad::mad:


abdus

posted on 17th Oct 06 at 20:30

quote:
Originally posted by mav
I got insurance with my phone but you are right it's not through 3 but through phones for you...I am cancelling it though...Fucking £9.99 a month:!



Phones 4 U


yeaaaaaaaah yeaaaaaaaaahhhh :lol::lol:


mav

posted on 17th Oct 06 at 20:26

I got insurance with my phone but you are right it's not through 3 but through phones for you...I am cancelling it though...Fucking £9.99 a month:!

and it's shit cover..If you leave you phone in apub say and somebody lifts it your not covered, same if you leave it in your car and somebody breaks in and steals it your not covered :lol: Unless it's locked in glovebox or boot..Loads of wee stupid conditions like that..

Insurance is £7.99 a month plus £2 a month admin charges etc...:lol: what a load of tosh..Never had insurance on any of my phones..


Nath

posted on 17th Oct 06 at 18:58

No idea, either way I didnt take it out. I got my phone from a Three Store though.


PaulW

posted on 17th Oct 06 at 18:58

3 themselves dont insure the phones, so guess this was via the reseller??


Nath

posted on 17th Oct 06 at 18:42

quote:
Originally posted by PaulW
If your phone fcuks up your screwed, as they dont offer insurance other than the manufacturers warranty...

You loose it or break it, you buy another...

Phone develops a fault on its own, it has to go back to 3 to be sent to the manufacturer, and this can take some time...

They wont replace the phone unless the manufacturer replaces it under warranty...


I got offered insurance for £5 per month, what does that entail then?

I didnt take it though, don't bother with insurance.

Got a 3 phone at the weekend, so far so good, and the deal was cracking too!


PaulW

posted on 17th Oct 06 at 18:40

If your phone fcuks up your screwed, as they dont offer insurance other than the manufacturers warranty...

You loose it or break it, you buy another...

Phone develops a fault on its own, it has to go back to 3 to be sent to the manufacturer, and this can take some time...

They wont replace the phone unless the manufacturer replaces it under warranty...


abdus

posted on 17th Oct 06 at 18:34

I have 3 3 contracts. All good, never had major problems.


mav

posted on 17th Oct 06 at 18:34

Have just went to 3 from vodafone, only been with them a week though...signal seems good most places.

got a good deal too...

[Edited on 17-10-2006 by mav]


JJ

posted on 17th Oct 06 at 18:30

What we all think of em??? thinkin of moving from o2 and three have a really good deal on... but is the network any good...

[Edited on 18-10-2006 by Ian]