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LeeM	posted on 15th Feb 10 at 19:20
	quote: Originally posted by bubble it was changed to 50 days due to ofcom guidance. its gay, but if you complain about it, because its only guidance we will do it. ofcom guidance? i must say im impressed that they actually cared enough about me as a customer to give me what id been promised, unlike t-mobile who basically gave me a big "fuck you" in the same situation :lol:
bubble	posted on 15th Feb 10 at 15:33
	it was changed to 50 days due to ofcom guidance. its gay, but if you complain about it, because its only guidance we will do it.
Robbo	posted on 15th Feb 10 at 13:34
	bizarre!
Butler	posted on 14th Feb 10 at 13:54
	Vodafone are alright when youre a bit pushy. Ive claimed £130 out of them in for charges over the past 6 months just by threatening to leave.
Tommy L	posted on 14th Feb 10 at 11:59
	I was told it was 75 days over the phone/online and 90 days in store. I got it bang on 90 days so i'm happy :)
LeeM	posted on 14th Feb 10 at 11:20
	theyve always told me it was 60 days in store and 90 over the phone. i have a feeling they wer ebullshittin me because they didnt want to give me a phone.
Tommy L	posted on 14th Feb 10 at 11:03
	Its usually 90 days in store. Thats what i did last month to get my iphone.
LeeM	posted on 14th Feb 10 at 09:52
	just called to do my early upgrade, my contract ends in 90 days and ive been told i can upgrade early from today to get my iphone. called up and what a surprise, the policy has changed and you cant upgrade until 50 days before youre contract ends :mad: this is why i left t-mobile and went to voda because they did the same to me! happily though after 45 minutes, 3 differnet peopl and plenty of holding they decided they will honour that last phone call and let me upgrade. so yes, they changed their terms but they decided not to be cunts and upgrade :D [Edited on 14-02-2010 by lee_wee]