If the above fails... download Hiren boot CD and reset the admin password using the password software on the CD at boot up

Yep ^^^^ :thumbs:

What andy said, Safe mode, Administrator, Start > Run, control userpasswords2, Click on you mums account, reset password!

turn your computer on, keep pressing F8 til you get a list of options of white writing on a black screen. go to safe mode. give it afew minutes to start up and you'll get the log on screen, just click administrator. there "shouldn't" be a password on it. if there is this is where my advice ends. if it works keep reading :lol:

go to control panel, user accounts, highlight your mum's account and reset the password

Any ideas of which one of these loaders will do the trick? I'm a n00b :(

Sorry it's Xp,

Will look for the Linux Boot thingy cheers :thumbs:

Just google Linux password boot cd or similar, burn it to a disk and pop it in, run through and you can change passwords for the admin etc to something you can remember/nothing :lol:

I used to have a boot CD that would reset any windows password if you've forgotton the admin one.

Cant remember the name of it.

Nicely little story that though :)

Windows XP/Vista? Home or Prof?

My Mum's Forgot her password on her Toshiba Laptop for user & Admin log in how does she reset her Password or Change it whatever?

Thanks