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Corsa Sport » Message Board » Off Day » Geek Day » Sky customer service sucks - but their disconnection department rules!! UPDATED » Post Reply

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Jules

posted on 5th Jan 07 at 21:37

If you have either the sports package (which I do) or the movies (which i don't) then it costs an extra £10 a month and if you're gonna pay that you may aswell get the sports or the movie package so it's free! :lol:

[Edited on 05-01-2007 by Jules]


John

posted on 5th Jan 07 at 20:13

Yip you do have to pay a tenner a month unless you have the full package last time i checked.


M2RTY

posted on 5th Jan 07 at 19:57

quote:
Originally posted by Munchie
eh do u have to pay extra for sky+ ? monthly i mean

[Edited on 05-01-2007 by Munchie]


thought u did unless u get full hog


Sam

posted on 5th Jan 07 at 19:49

No, you just have to pay for the box.


Munchie

posted on 5th Jan 07 at 19:19

eh do u have to pay extra for sky+ ? monthly i mean

[Edited on 05-01-2007 by Munchie]


StuartVRS

posted on 5th Jan 07 at 17:35

I did that a while ago, told them i was leaving for NTL and they gave me 25% off by bill for the next 6 months and was told to call back after and they could sort me a new deal.


Jules

posted on 5th Jan 07 at 17:24

Where would I find the "back up" button?
All I have on the front is a tv guide, info, the cursor arrows, a select button and that's about it :boggle:

On a related note - I rang up Skys disconnection department this afternoon and said I was thinking of leaving and getting cable TV from NTL/Telewest, once I had said that I was offered an upgrade to Sky+ for £49 (a lot better than the £160 they originally wanted!) which I snapped up - it's being fitted in a couple of weeks :thumbs:


mooney

posted on 5th Jan 07 at 11:56

pull the power cable out the back, then hold down back up on the box and plug back in, keep back up button pushed in till it says on screen updating system software


dave17

posted on 5th Jan 07 at 00:35

:lol:


Sam

posted on 4th Jan 07 at 22:27

:lol: @ ROFLCOPTER!


Melville

posted on 4th Jan 07 at 13:57

:lol:

Telewest is the way forward


Jules

Icon depicting mood of post posted on 4th Jan 07 at 12:58

Just been on hold on the phone to Sky customer service before i got fucked off and hung up.
Only wanted to know if my SKy box was knackered - if it is then I was gonne upgrade to Sky+ and give them some of my hard earned but they wouldn't answer the phone - still doesn't help me get my Sky to work though!
I woke up and flicked it onto Sky, got the message of "No signal being recieved" yet the time on the Sky clock was spot on, so done the usual unplug, wait, plugin routine.
When it was plugged back in the Sky box in on but in standby, so I press the Sky button expecting it to all come to life like usual - but nothing - stays in standby.
Since then I have unplugged and plugged it in plenty more times, tried all the buttons on the remote and front of the Sky box, changed the batterys - pretty much everything without success, so I rang then to get advice and upgrade - but no answer.

Do I just say fuck it and upgrade anyway? Do I try their helpline again?

Ggggnnnnnnnnn!!! :mad:

EDIT: Just used their new "Ask me" facility on their website, glad that solved my problem...


:o

[Edited on 04-01-2007 by Jules]

[Edited on 04-01-2007 by mav]

[Edited on 05-01-2007 by Jules]