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[quote][i]Originally posted by Steve[/i] The original order I placed with them, they would be honouring. Wondered if I was covered by this https://www.citizensadvice.org.uk/consumer/different-ways-of-buying/buying-by-internet-mail-order-or-phone/cancelling-a-distance-sale-order/cooling-off-period-when-you-buy-goods-distance-sale/ Also on the original receipt I received nowhere does it state the deposit is non refundable. Nor was I told that over the phone. Iv just sent an email to them because I was told i need to speak to the managing director to cancel but hes not in until monday, that would be outside of the 7 day cooling off. So I have emailed in an official desire to cancel. Wankers, sick of them, could understand if I cancelled late into the order, but a few days after I placed it, they also said the 14 day cooling off only applies to finance agreements and was waffling on about costs to them for arranging the deal and applying for the finance etc [/quote]
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