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Aynone here work for Ford?
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[quote][i]Originally posted by Steve[/i] yep firstly i wrote a nicely worded letter to which they said "because they didnt test the part as faulty they were unwilling to help in this occasion" So then i rang trading standards to find exactly where i stood legally who said legally they had to reimburse any consequential loss as a result of a faulty supplied part, they advised to make a consequential loss claim under sales of goods 1979, but that because i bought the part off a dealer in Horsham to write directly to them as the contract was with them. So I wrote to horsham basically saying trading standards were involved and gave them the trading standards ref. But, although i didnt need to, i also wrote a response letter of disappointment to Ford UK saying I had contacted trading standards and that they were thwarting there legal responsbilities. Ford UK rang me a couple of days ago to say there decision still stood. Luckily the dealer saw more sense. God knows what the next step would have been if the dealer refused aswell, i would have rang trading standards back up, im guessing they would get involved directly then? [Edited on 30-04-2010 by Steve] [/quote]
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