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2 litre engine insurance
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[quote][i]Originally posted by Daimo B[/i] User error my arse.... They've totally fcuked up my bike insurance big time. (closed a case 2 years ago, then xmas eve i got a letter saying i'd lost all my NCB, they have paid out £5k, didn't have any witness statments, or police file numbers (even though all supplied numerous times), and even the police admitted I was not at fault for this accident). No updates saying the file was opened or anything, and the file has been closed and theres nothing I can do about it (threw paperwork away when i moved as it was written the the case had been closed, but suprise, no file on their system... Funny that)... They "nearly" screwed over my car insurance. Stupid amounts of formwork to fill in, wanting engine, chassis, gearbox numbers (every year, same paperwork, was with them for 3 years as it gave the cheapest quotes). Anytime i've spoken to anyone, had sh1tty call reps on the phone (just querie checks as well). Promised phone calls but never got them, numerous times. Sending out paperwork thats in-correct, then me having to call them to sort it, only to get idiotic pillocks who can't arrange a pi55up in a brewrey.. Some may have good luck with them, i've had nothing but trouble (I only found out Bikesure was a sister company on my 2nd years policy). My new company is a ray of sunshine compared to Bikesure (Hastings Direct). Prompt service, happy helpdesk people, called back within the time they said they would, every time. etc etc... [Edited on 13-02-2007 by VXR] [/quote]
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