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[quote][i]Originally posted by TOMAS[/i] Well i'd say they had about 15 chances to sort it out with the 15 phone calls I made to them regarding the matter. Lying to a customer is the worst crime you could commit - EBC's supplier had burnt down, it was Phil that told me that - he's now erm left :o If anyone in PVD's management reads this and would like to change some things then please train your staff to quote realistic times and if they dont know times then dont make them up. People dont mind waiting a month for items if you tell them they will have to wait a month. I hope people who want refunds get their refunds. [/quote]
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