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Corsa Sport » Message Board » General Chat » Mail Order Law » Post Reply
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Corsa Sport Gav |
posted on 5th Feb 04 at 22:09 |
quote: ive had no probs, sent a hhd back n new one came within 3days :thumbs: | |
Richie |
posted on 5th Feb 04 at 21:55 |
Ive had quite a few returns to ebuyer and have never had a problem, just file a RMA within 30 days of the product being defective and they will usually offer a direct replacement under warranty :s | |
Mikorsa16v |
posted on 5th Feb 04 at 21:49 |
quote: ebuyer are usually v good | |
vibrio |
posted on 5th Feb 04 at 19:57 |
however your within your rights to return the goods and get a refund under the distance selling laws which gives you a cooling off period. you just have to pay the postage | |
Ian |
posted on 5th Feb 04 at 19:56 |
You'll have a very hard job proving that it was dead on arrival, especially as they'll have probably have a signed delivery note stating everything was in order when the goods were accepted. | |
DanielJ |
posted on 5th Feb 04 at 19:44 |
im still waiting about 2 months from wen i returned my faulty monitor :mad: | |
carnoisseurcraig |
posted on 5th Feb 04 at 19:43 |
if they are any decent company they will take it back. | |
vibrio |
posted on 5th Feb 04 at 19:41 |
quote: by law they have to supply a working item. if the goods are faulty when you recive them then they are liable for the postage to return them | |
Gavin |
posted on 5th Feb 04 at 19:22 |
u should have a return to base 14 days warrenty i think!!! | |
willay |
posted on 5th Feb 04 at 19:15 |
then get it fixed under warranty? | |
Sims |
posted on 5th Feb 04 at 19:15 |
ebuyer are dodge mate. pain in the ass aswell when it comes to returns i'm affraid :( | |
Gavin |
posted on 5th Feb 04 at 19:15 |
i believe there a mail order law thing... i'll try and find it! | |
blebo |
posted on 5th Feb 04 at 19:13 |
quote: Was bought from Ebuyer BRAND NEW and should be 100% fine | |
BeArDy |
posted on 5th Feb 04 at 19:09 |
if they stated that it needed fixing then yes u have got a Faulty item, your havent got a case as they stated it was broke.... | |
blebo |
posted on 5th Feb 04 at 18:53 |
I ordered a TFT Monitor from the net and when it was delivered it was defective. I have contacted the company and they have advised that I need to get it fixed under warranty. |