corsasport.co.uk
 

Corsa Sport » Message Board » General Chat » who else finds the phoning the DVLA completly f*#ing useless » Post Reply

Post Reply
Who Can Post? All users can post new topics and all users can reply.
Icon:
Formatting Mode:
Normal
Advanced
Help

Insert Bold text Insert Italicized text Insert Underlined text Insert Centered text Insert a Hyperlink Insert Email Hyperlink Insert an Image Insert Code Formatted text Insert Quoted text
Message:
HTML is Off
Smilies are On
BB Code is On
[img] Code is On
Post Options: Disable smileys?
Turn BBCode off?
Receive email notification of new replies?

shaunmods

posted on 17th Aug 09 at 18:01

Used to hate having to phone them at my old work. Takes the piss to get through all the options! By the time I'd go through the other phone would ring so I'd have to hang up then start all over again :|:lol:


am4nf

posted on 17th Aug 09 at 16:21

Ive been trying to find out if im still the owner of a car for about a year now, the phone system is utter bullshit


Richardhhha

posted on 17th Aug 09 at 16:06

all done now, taxed and payed for.... just waiting on the disk to turn up now woohoo


sc0ott

posted on 17th Aug 09 at 15:58

at least they are legit english and non of this middle eastern bullkite. or are they


Richardhhha

posted on 17th Aug 09 at 15:54

ahh haaa

I DID IT haahaaa

called the number you gave ian and had a quick chat, bloke said sorry they dont do tax there, so i explained about the daft recorded messages.. he said call this number
0870 240 0010 and when it pics up and starts playing the recorded message, press and hold 0 on your phones key pad and it will put you straight through to a human :)

so did it, and was told after 2 minuits that i can still tax the car online so thought quids in there :)


Ian

posted on 17th Aug 09 at 15:53

Good luck and feel free to tell them they're stupid. I didn't want to push my luck in case they reversed the decision.


Richardhhha

posted on 17th Aug 09 at 15:48

well i'll give it a go and see if they can put me through to someone whos human thanks ian


Ian

posted on 17th Aug 09 at 15:48

You're welcome to the Preston regional office payment line but I'm not sure they do tax questions - 01772 793926


Daimo B

posted on 17th Aug 09 at 15:46

DVLA are quite simply the most unhelpfull useless C*nts possible.

I'd rather be on the phone to customs and excise than the DVLA, they are simply awful


Richardhhha

posted on 17th Aug 09 at 15:45

what number did you call and how did you get to speak to a human... really coud do with this info lol


Ian

posted on 17th Aug 09 at 15:42

Just phoned them now and spoke to a human and I'm not getting fined - woo.


Richardhhha

posted on 17th Aug 09 at 15:39

all i want to know is can i tax the car online or will i have to go over to my pairents wich takes about a hour on public transport to go to there local post office to tax my car.. but you cant even get a human to talk to you recorded well spoken man FTL


Ian

posted on 17th Aug 09 at 15:36

I called them about buying a reg to see whether it was transferrable. All I wanted to do was give them the reg and see if I could take it off vehicle and put it on another.

Same story, 20 minutes of recorded bullshit only to be cut off a few times. Complete incompetence.

Then you have their letter to me threatening a fine for not advising of a change of ownership even though I phoned them two weeks earlier to do it.

Then they ignored my letter back to them.

Utter, utter, fools.


Richardhhha

posted on 17th Aug 09 at 15:33

bit of a rant really,

really need to tax my car, but as i sorned it a few months back i was wondering wether i can do it online as i have the tax reminder number, insurance and mot.. or would i have to go to the post office, as online would be easyer but post office is a big of a cont as the local post offices dont do car tax..

so thought oh i know i'll call them to find out what im going to ahve to do.. yeah like fuck, 20 minuits of "sorry you have selected the wrong section" poxy machines they are completely crap why the hell dont they bring back humans to do this job.. wont get so many fuck ups and people being put throught to the wrong department just because they want to speak to someone with a pulse so they then can be put through to the correct department..

sorry just hate recorded voises one phones that dont give you the options to just speak to someone.

rant over