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Corsa Sport » Message Board » General Chat » Letter of complaint » Post Reply
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James_DT |
posted on 15th Nov 04 at 21:26 |
O2 were fine with the phone I ordered, and with the phone my ex ordered. | |
Voyto |
posted on 15th Nov 04 at 21:23 |
quote: yea this sounds like me when i was in a call centre :lol: | |
KelSE2 |
posted on 15th Nov 04 at 19:42 |
Got a new Nokia from T-mobile. ordered over the phone, cos I wanted to keep my number & you can't do that if you order online. Phone came next day (on a temporary number) and number switched 2 days later - brilliant. (keeping your number means that I didn't have to do a full 30 days notice. I got the code from O2 the same day as i ordered the phone & O2 said if you take the number with you then the contract will end when the number transfers, not in 30 days as it should have been. | |
Matt H |
posted on 15th Nov 04 at 18:52 |
quote: maybe it was delivered in a 1.4 corsa :boggle: :lol: | |
Kerry |
posted on 15th Nov 04 at 18:50 |
Funny because when i ordered my phone with o2 online it came really quick no problems at all :( | |
Matt H |
posted on 15th Nov 04 at 18:48 |
i did mine on the t'internet & all went smoothly | |
purple_corsa_gls |
posted on 15th Nov 04 at 18:47 |
quote: I tried, but the ever unhelpful lad said they dont do that any more. i had been on the phone a total of 34 minutes and couldnt be bothered to explain that the option was still on the web site | |
purple_corsa_gls |
posted on 15th Nov 04 at 18:45 |
but an online tariff, if that makes sense??? | |
Matt H |
posted on 15th Nov 04 at 18:44 |
quote: yes :thumbs: if you start being arsey with them they will just fuck you off to another department & it will take you longer to sort. o2 do a quickert delivery service that you have to pay for. see if they would do this as for free as a goodwill gesture | |
purple_corsa_gls |
posted on 15th Nov 04 at 18:44 |
i tried on the internet, then it crashed so i did it over the phone. | |
Nismo |
posted on 15th Nov 04 at 18:39 |
best way to deal with it is be NICE , if you moan and complain and say there crap etc.. you will get nothing , if i speak to a customer at work who moaning about something ands say were crap etc.. then i take even longer , so think about what you say. | |
Dave1682 |
posted on 15th Nov 04 at 18:37 |
First of all just explain the full story, in a calm but professional manner. then slowly unleash the fury, stating you were under the illusion that O2 were a professional company that placed excellent customer service high on their list of priorities, but this illusion has recently been shattered. | |
Matt H |
posted on 15th Nov 04 at 18:34 |
i ordered mine on friday :o | |
purple_corsa_gls |
posted on 15th Nov 04 at 18:31 |
Whats the best way to write a letter of complaint? |