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Dan B

posted on 23rd Jun 04 at 18:10

Have a look at my first post, just above......see if anything in that resolves the disconnections-issue.


Tom_1.216v

posted on 23rd Jun 04 at 18:01

i've got bt broadband. had it for months now, but these last couple of months it keeps disconnecting from internet. dosn't happen all the time though! it's a PROPER BASTARD


Dan B

posted on 23rd Jun 04 at 17:35

Viruses that attack the RPC-vulnerability or the LSASS-vulnerability in Windoze will shut the machine down, though, not just disconnect it...

Is the machine just disconnecting from t'internet or is it actually rebooting completely?


Mattb

posted on 23rd Jun 04 at 17:27

the virus's automatically upload on registration.. i had the exact problem mate,

you need to also download an update from microsoft to prevent the virus's getting in again


Dan B

posted on 23rd Jun 04 at 17:20

Firstly, when it disconnects, does your router/modem lose synchronisation? There'll be a little status light on whatever you're using, that'll be marked one of: synch, link, ADSL, line (or any other variation).

Check ALL other phone-sockets in the premises, and ensure that ANY devices plugged into them (whether they be phone-handsets, fax machines, Sky DigiBox, premises-alarm system, credit/debit card franking machine, anything) is plugged in through a microfilter (sometimes also called a splitter) of its own.

Do the disconnections coincide with anything, like a phone ringing, sending/receiving a fax, your anti-virus or operating-system updating, or anything else at all?

Try running the modem/router from the test socket (carefully unscrew the faceplate from your MASTER phone-socket, unplug the connector from the test-socket inside this, and plug your filter & modem/router directly into the socket inside this (this bypasses ALL extension sockets in the premises) and try it from there) to see if you still get the intermittent disconnections.

Next thing to try: if it's a modem, remove and reinstall the modem-drivers; if it's a router, reset it to factory-defaults and set it back up again. Try again.

Disconnect, and reconnect using the following details, and see if the disconnections still occur (you won't be able to browse anywhere, just see if the connection drops within 15 minutes of connecting):

Username: bt_test@startup_domain
Password: test (can be anything, really, but that's an easy one to type in)

If all else fails, contact your ISP who may require a few more tests before raising a case with BT ADSL Faults...


boyracer2002

posted on 23rd Jun 04 at 17:15

how i got one tho as i have 2 vrus scans on the comp :lol:


Mattb

posted on 23rd Jun 04 at 16:54

http://www.microsoft.com/security/incident/sasser.mspx


Mattb

posted on 23rd Jun 04 at 16:51

or sasser worm


Mattb

posted on 23rd Jun 04 at 16:49

you have a virus, welcha worm or somthing...


boyracer2002

posted on 23rd Jun 04 at 16:48

ne decent replies? :lol:


Nismo

posted on 23rd Jun 04 at 16:21

do not go with BT - problem solved.


boyracer2002

posted on 23rd Jun 04 at 16:15

Anyone able to help out??

Just installed broadband - - - finally :lol: bt broadband BUT it keeps disconnecting allllllll the time - anyone know why or how to solve this.

Cheers peeps :thumbs: