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[quote][i]Originally posted by Robbo[/i] Prema P: Thank you for using Barclays Webchat Service. My name is Prema, can I please ask what your name is? Customer: Yes you may Customer: Hello? Prema P: Thank you. What is your name please? Customer: What is your name? Prema P: Prema. Customer: Hello prema Prema P: Hi. Customer: How can I be of assistance today? Prema P: Can I please ask what your name is? Customer: Yes you can Prema P: Go on then. Customer: Go on what? Prema P: Your name.. Customer: Oh right Customer: I'm sorry I didn't catch yours? Prema P: Please see above. Customer: I see Customer: And how may I be of assistance to you today Please see above.? Prema P: Can I take your name please? Customer: Of course you can Customer: My name is Prema P Prema P: How can I help? Customer: (That is, of course, an assumed identity as it quite clearly states that I should NOT give otu any personal information) Prema P: There is no obligation to give me your name, when helping you today, I'll address you as Prema P, is that okay? Customer: That would be delightful Customer: How are you today? Prema P: Thanks, I'm good. How are you? Customer: Not too bad thank you Customer: Bit of a headache but otherwise, no complaints Prema P: How can I help? Customer: I'm havign a little trouble accessing my online banking system Prema P: Apologies but I specialise in supporting customers with new registrations. For more technical information please click on the 'more about Online Banking' link or contact the Online Banking Helpdesk on 0845 600 2323, 7 days a week, 07.00 - 23.00. Please see the attached link for details of our call charges. http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?task=popup1group&value=9005&target=_blank&site=pfs Customer: Oh dear Prema P: Sorry about that. Customer: meh Customer: happens to the best of us Customer: why does your thing say barclays? I thought this was HSBC? Prema P: You might have come to Barclays.co.uk Customer: So you're tellign me you've just wasted 15 minutes of my time?! Customer: I don't bank with Barclays, they are rubbish... I'm with HSBC!!!! Prema P: Can I be of any further assistance? Customer: Well yeah Customer: can you put me through to HSBC? Prema P: I'm afraid, I cant. Customer: FFS Customer: is there anythign you can do?! Customer: maybe knock me up a nice chicken madras? Customer: Extra spicy please, just the way i likes it :-) Prema P: Sorry, I unable to understand 'FFS'. Could you please re-write that in English without any abbreviations? Customer: Umm, I'd rather not, its quite rude Customer: So how about that curry? Customer: I'm starving! :-( Prema P: I can only help with some selected Barclays products and services. Prema P: This is a professional chat. Customer: Disappointing Prema P: Sorry. Customer: could you help me open a new savings account? Prema P: Are you referring to a savings account with Barclays? Customer: Maybe then we could see about that curry? Customer: No, HSBC, I al;ready told you thats who I bank with Prema P: So, please contact the bank you'd like to? Customer: I thought I was! Prema P: Thank you for using Barclays Webchat Service. Customer: Can't you just contatc them for me and organis eit on my behalf Customer: seen as how im already talkign to you? Customer: Would save me a lot of hassle! Prema P: I'm sorry but as I said I cant. Customer: could i speak to your superior please (as in manager, not ganesha or some shit) Customer: i dont wanna be fussing with 8 armed elephants and all that jazz! Prema P: I regret that as your behaviour continues to be inappropriate I am ending this chat. Customer: Please dont :-( Prema P: Thank you for using Barclays Webchat Service. Customer: Fine, fuck you then :-( Customer: Goodbye! Customer: FOrever Customer: -x- Not by any means funny but I did keep her yacking for 25 minutes :) [/quote]
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