A lot of sorting offices are open on Sunday's for people to collect items they couldn't deliver.

Now RM is privatised I wonder if they will ever start delivering on a Sunday

There are other private companies that now do this.

[Edited on 25-12-2015 by Steve]

We have to do shit like that all the time with letters. Especially over Christmas. (not quite that extreme) but there's a lot of badly addressed mail that we get to the correct people

quote:

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Originally posted by Ben G
Yes but not every engine has a particular destination.

I just don't see how a parcel can go missing, apart from theft.

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I claimed and they sent me the value in stamps (£34) so I replied with a really sarcastic letter using every single stamp they gave me.. They replied with a cheque for £34

That figure of 98% next day means 2% arrive later than next day, not 2% are lost.

Sorry if the Italian comparison was not a true one, in my experience they're losing 30%.

RM lose very few indeed, most of the unclaimed comes back to me and those that are apparently lost could also be the buyer trying it on to get free parts, you'd never know.

I also think this time of year you need to manage your expectation, not got the data to hand but even visiting the PO you can tell things are going to be fucked.

Yes but not every engine has a particular destination.

I just don't see how a parcel can go missing, apart from theft.

As 100% of your engines leaving the production lines should be working but I bet a percentage are found faulty

98% isn't 100% though.

Considering it's a DELIVERY service, 100% of parcels should make their destination without fail.

quote:

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Originally posted by sxibeast
So it looks like i may not need to claim for the more expensive item, its just turned up.

Lets see if the next one does.....

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That's a damn shame :( i'm down in Essex for Xmas so can't have some good banter with the Scots.

I'm not going to take the bait :lol:

It's ok, when you finally gain independence all will be OK :lol:

Yawn.

quote:

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Originally posted by Ellis
I used it as an opportunity to Tory-bash.

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So it looks like i may not need to claim for the more expensive item, its just turned up.

Lets see if the next one does.....

I used it as an opportunity to Tory-bash.

It was always like that though

Tory scum privatised the Royal Mail. A bit like what that Gideon cunt will eventually do to the NHS.

I think having to pay extra for your items value to be insured is a con.

What other service requires you to pay extra so if they fuck up they will pay the full amount to put it right.

Imagine if you took your car to a garage and it fell off the ramps they said sorry we will only pay 50 quid towards repairing it as you didn't buy insurance off us.

should be fairly easy, you are covered up to £150 a parcel without the extra insurance. Just ask for a claim form

Morning all,

Has anyone here had to claim for a lost parcel off Royal Mail?

Two i sent recently (one on the 15th Dec and on on the 17th Dec, both from different post offices) seem to have gone walkies and tracking them online just tells me the parcel was dropped off and logged at the post office.

I expected there to be a delay due to Christmas, but out of the 15 parcels i have sent within the last week, they have reached Ireland, Scotland and Portsmouth, so would expect Sheffield and Essex to be pretty simple.

One item is probably worth about £15, the other a touch under £50.

Is the process long and drawn out, or are they pretty good dealing with claims (i've got reciepts etc)?

Cheers :)