cheesey answer but should get good results

But it doesn't ask for a defination of good customer service, it asks you to define what your understanding of customer care is.

I put :

"A customer is not an iterruption of our work, but the purpose of it.

Choose the correct attitude > Exceed expectations > Make their day"

customer care is everything, from, understanding th customer needs, making sure that their needs are met, to making sure that the appearence of the store is in top condition, and that the customers experience with the compnay will be of the highest standard in order for repeat custom. :D A level business, unit 16: customer service....grade A :D

treat the customer as you would want to be treated... use a quote in there somewhere maybe and this site should help

Making sure the customer is entirely happy with the product/service with emphasis on "the customer comes first".

Maybe :o

Cheers Marc :)

(Its not actually a sales job btw)

not being pug nut.

Understanding the customers needs.

Being on the same level as the customer.

Continual customer support after the sale.

"In your own words define your understanding of customer care"


Your thoughts? :wave: