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Author Alternative to Outlook
deano87
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Registered: 21st Oct 06
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22nd Jan 13 at 21:23   View User's Profile U2U Member Reply With Quote

So I've set dad's PC up and intended to get him using Outlook for his 3 email accounts. 2 x Hotmail (1 x .com and 1 x .co.uk) and 1 x ntlworld.com.

However, non of the accounts seem to work at all. Using the online mailbox I have enabled POP/IMAP and have all the correct settings, particularly for ntlworld.com. No luck.

Hotmail is proving even stranger, syncing up ok the first time then throwing up errors which seems to be a notorious problem with Windows 7 and/or 64-bit. This is just beyond me as both Hotmail and Outlook at Microsoft.

I use Mozilla Thunderbird and never have such problems but wanted to try and steer clear of 3rd party software but looking like I've got no choice.

Is there any alternatives to Mozilla, from the likes of Google, Opera etc?

Any help would be greatly appreciated!

P.S. I've tried a completely fresh install of the whole Office Home & Business 2010 package to no avail.

[Edited on 22-01-2013 by deano87]
deano87
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22nd Jan 13 at 21:28   View User's Profile U2U Member Reply With Quote

https://support.mozillamessaging.com/en-US/kb/thunderbird-and-hotmail

Says Hotmail has to be POP but not sure this is wise based on Dad using his phone etc.

Anyway to make Hotmail IMAP through Thunderbird?
Neo
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22nd Jan 13 at 21:30   View User's Profile U2U Member Reply With Quote

Tried Windows live mail ?

windows.microsoft.com/en-GB/windows-live/essentials-other-programs

John
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22nd Jan 13 at 21:30   View User's Profile U2U Member Reply With Quote

For what outlook does, nothing beats it.

Have you tried setting hotmail up as an exchange account?

A pop account is about as simple as you can get, if that's not working something else it causing it, won't be outlook. Any firewall software?
Gaz
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22nd Jan 13 at 21:32   View User's Profile U2U Member Reply With Quote

lotus notes?
deano87
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22nd Jan 13 at 21:48   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
Any firewall software?

Kaspersky 2013.
Dom
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22nd Jan 13 at 21:58   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by deano87
quote:
Originally posted by John
Any firewall software?

Kaspersky 2013.


Why? No need if you're running W7/W8 as the inbuilt firewall is fine. If you need more control then use 'Windows 7 Firewall Control'.

Either way, switch that off and then see what happens. Also on your ntlworld account (it's basically Gmail rebranded), make sure you have POP3 enabled otherwise nothing will work.

Edit - Also Outlook 2010 should automatically fill in the correct mail server details when you add a new Hotmail account. If need be follow a guide (http://www.howtogeek.com/howto/17328/add-hotmail-live-email-accounts-to-outlook-2010/).

[Edited on 22-01-2013 by Dom]
deano87
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22nd Jan 13 at 22:00   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Dom
Also on your ntlworld account (it's basically Gmail rebranded), make sure you have POP3 enabled otherwise nothing will work.

Via the online webmail?

Yes, POP and IMAP is enabled iirc.
Dom
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22nd Jan 13 at 22:09   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by deano87
quote:
Originally posted by Dom
Also on your ntlworld account (it's basically Gmail rebranded), make sure you have POP3 enabled otherwise nothing will work.

Via the online webmail?

Yes, POP and IMAP is enabled iirc.


And you're using the settings here - VM Ntlworld email settings?

Can you ping or tracert pop3/smtp.ntlworld.com ok?

(do the above with your firewall switched off)

[Edited on 22-01-2013 by Dom]
deano87
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22nd Jan 13 at 22:10   View User's Profile U2U Member Reply With Quote

Hmmm POP wasn't enabled but IMAP was. Will try setting it up a fresh.
pow
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22nd Jan 13 at 22:35   View Garage View User's Profile U2U Member Reply With Quote

I've set up an ntlworld account that said pop was enabled but it wasn't receiving any email. Just disabled reenabled and it worked lovely. Windows live mail integrates better with hotmail though and does pop accounts
deano87
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22nd Jan 13 at 22:36   View User's Profile U2U Member Reply With Quote

One Hotmail seems to have started working.

NTLWorld is working ok although "syncronizing to subscribed folders" was on 6 minutes remaining, then 8, then 12 and now 18.

Haven't tried his last hotmail. Bloody weird this is.
deano87
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22nd Jan 13 at 22:37   View User's Profile U2U Member Reply With Quote

I've also disabled his iPhone to delete mail from server as thought that might be playing silly buggers with it.
pow
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22nd Jan 13 at 22:39   View Garage View User's Profile U2U Member Reply With Quote

IMAP is a god awful protocol, sack it off and use pop
deano87
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22nd Jan 13 at 22:40   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by pow
IMAP is a god awful protocol, sack it off and use pop

Trouble is with that it deletes mail from the main server e.g. no back up, no?
pow
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22nd Jan 13 at 22:43   View Garage View User's Profile U2U Member Reply With Quote

Gmail accounts have so much storage I just set them to never delete. The inbox online is the backup.
pow
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22nd Jan 13 at 22:43   View Garage View User's Profile U2U Member Reply With Quote

They appear as read once they've been downloaded on the webmail
John
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22nd Jan 13 at 22:48   View User's Profile U2U Member Reply With Quote

Can also add gmail to iPhone as exchange.
oceansoul
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22nd Jan 13 at 22:51   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Gaz
lotus notes?


We use this at work. Its good, but i dont think its designed to sync with "external" accounts like hotmail etc
deano87
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22nd Jan 13 at 22:54   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by pow
Gmail accounts have so much storage I just set them to never delete. The inbox online is the backup.

Yeah, just set this to delete from mail server when deleted from Deleted Items. Didn't realise you could do it with POP. It seems to be working better with POP.

Now just the final Hotmail to pull, if that fails, will use the Windows Essentials Mail thing instead for POPdePOPPOP everything.

Cheers pow and others.
John
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22nd Jan 13 at 23:02   View User's Profile U2U Member Reply With Quote

The hotmail account should work as exchange now too since outlook.com?
pow
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22nd Jan 13 at 23:08   View Garage View User's Profile U2U Member Reply With Quote

Gmail supports exchange activesync, its not an exchange mailbox... So you cant setup gmail and hotmail in outlook as exchange accounts (as far as I know).
pow
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22nd Jan 13 at 23:09   View Garage View User's Profile U2U Member Reply With Quote

When i tried in Outlook 2013 it also told me off as it wasnt a mobile device.
deano87
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23rd Jan 13 at 22:26   View User's Profile U2U Member Reply With Quote

Seemed to all work then was getting a well known Hotmail with Outlook Connector issue.

Turns out if you put them in separate Send/Receive Groups it sorts the issue.

POP worked so much better than IMAP. Going to change the settings on my NTLWorld and switch I think
pow
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24th Jan 13 at 09:47   View Garage View User's Profile U2U Member Reply With Quote

IMAP sounds brilliant in prinicpal but it's fucking SHOCKING really

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