Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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good idea!
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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No doubt they'll help if it means they get your business 
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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they said ring tesco back and ask for it. THEY DO HAVE IT!
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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omg this is getting worse!
Tesco say they dont have it! bt say they do!
Tesco have told me THERE NOT not a Professional company. and that BT say things and its not always true. mums been acused of giving the 3rd degree too tesco...
And now im trying too get hold of BT too give them this code tesco have given me.
ARGH! gonna ring pipex next tell them whats happened and wot they suggest.
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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oh and tesco say the line was NEVER activated!
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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Jesus, u need to set trading stds on them!
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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have, benn told 2 write a letter 2 them then contact them
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Richie
Member
Registered: 3rd Dec 02
Location: Newport, Wales
User status: Offline
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if there is no sync light on the modem, and its saying its not picking anything up, it means that tesco have never activated the line in the first place, so just place a normal order with pipex, not a migration order.
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LiviLion
Member
Registered: 10th Feb 03
Location: Glenrothes, Fife
User status: Offline
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Tesco won't give you a code as they use datastream and most other ISP's use IPStream so you can't migrate anyway. You need to do a cease from Tesco and a new order from your chosen ISP.
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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this is taking the piss big time!!!!
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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EMAIL:
Dear PIPEX Customer
Further to your recent PIPEX Xtreme ADSL application, we have been advised by BT that
your nominated telephone line has an incompatible service which is preventing
us from continuing with your order.
To allow us to proceed with your order you will need to contact BT and
arrange for the incompatible service to be removed. BT can be contacted
by calling 150 for residential customers or 152 for business customers.
Tracking:
Your order is currently "on hold" because BTs records show your line as having services incompatible with ADSL. For more information about this, check the FAQ on the PIPEX Web site..
Please contact PIPEX Customer Care on 0845 077 2455 as soon as possible for an update on your order status, quoting your PIPEX Xtreme user ID or order number.
THIS IS THE SECOND TIME IVE HAD THIS WITH THEM NOW!!!!!!!!!!
On fone now, ive already rang BT, they said get intouch with pipex BT cant do anything.
GRRRRRRRRRRRRRR!!!!!!!!!!!!!!!!!!!!!!!!
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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Offf the fone 2 pipex - there re-sending the order AGAIN!
she said theres nothing showing on my line too say theres an ISP there.
If i dont get an email in the next 2 days ive gotta call bk and they will look into it.
At this rate i wont have adsl by xmas 
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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We connected with PIPEX on a 1MB line, tis quality mate
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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indeed heared good things bout pipex, seems like its gonna bea tesco thing all ova again
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TNM
Member
Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline
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Dude give up! just bomb them all
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paul_spurrell
Member
Registered: 14th Sep 01
Location: Bath Avon
User status: Offline
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i would say it is bt thats the problem. Never had a prob with Pipex in 3 years
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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Rang BT they said pipex nos wot the problem is, b'cos it goes thero a diffside of BT (wholesale) they cant help me
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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jsut been 2 the tracker now and it says its being processed AGAIN.
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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COME ON BABY!!!!!!!!!
Thank you for your recent PIPEX Xtreme application. We are pleased to confirm
that we have received your paperwork and have started the order process.
The conversion of your telephone line to ADSL should be complete within 10
working days, subject to further line testing. We will email you within this
period to confirm the activation of ADSL on your telephone line.
For full details on how to configure your computer system(s) to connect to PIPEX Xtreme,
please visit http://www.xtreme.pipex.net/adsl/support to view the configuration
instructions.
ABOUT TIME YES YES YES!
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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At this time, we estimate that your line is likely to be enabled during 21/12/2004. This date may still be subject to change and so you should check back in a few days for a further update. A precise installation time cannot be guaranteed but work will normally be completed by the end of the business day.
When BT update us with more information, this page will be updated.
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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oh dear - well its activated....
Still not sycing -
not rung them yet. have 2 do it in the morning. was activated on friday.
BT line prob im thinking now
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James_DT
Member
Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
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Seems your line is screwed.
Funny that, I always thought your line was better quality than mine 
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Corsa^Dan
Member
Registered: 4th Dec 02
Location: Sleaford, Lincolnshire
User status: Offline
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lol it is, the line was only renewed last year :/
i think they fooked up when they put the second line in, they they split it like they did yours when u had 2 lines.
except i dont get any lower connection speeds
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James_DT
Member
Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
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So it's not fucked up totally then.
If it's split the same way, you can physically only get 31200kbs or lower, because the bandwidth of the line has been halved.
Luckily, you can get them to change it.
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James_DT
Member
Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
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quote:
Originally posted by Corsa^Dan
lol it is
My ADSL worked from day 1.
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