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Rant about Regal rob you sport...
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[quote][i]Originally posted by SAL[/i] Not impressed with the level of service this week at all. Story goes like so ordered a exhaust stystem from them monday, money was with taken staright away, next day a parcel comes from Regal. Good service so far ! was very impressed with the fact they said next day and :! in came... then tuesday night of i pop to my unit that i use "harpenden classic and performance" we un-pack the system and something isnt right, the pipe work does'nt seem to match up ? so wednesday i give Regal a call to explain the problem. The said they would call back in 5. Two hours later i call again and explain the whole story a second time. They said they will look into it straight away and call back within the next half hour. Did they ? nope...so a third call and still they cant help due to being short staffed so i went back to HCP to see if we could make a new down-pipe or something. Keiron the owner of HCP decide's to call regal and explain him-self. They "regal" go on there knowledge it another garage, not a costomer. Keiron gets of the phone and looks kinda blank, he says to me "i have never herd so much rubish in my life" Regal stated on the phone "if it was us we would lash it up to get the costomer out and on his way" WTF ? keirons idea after that was to send it back, but i want it so i have decided to let Reflex a local fitter do the new downpipe so i just spent £400 and a piece of stainless steel Regal state in the advert "fits first time everytime" lies "its a cat back system" no it starts half way down the centre pipe, lies again "tuv tested and approved" where's my paper's then to prove so ? etc etc well im glad i have slatted them in the past as they just proved me right [size=6]regal you are a bunch of badgers[/size] stavs x [/quote]
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