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Illusion Autostyle - Wanna Help?
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[quote][i]Originally posted by Hammy[/i] [quote][i]Originally posted by corsa-crazy[/i] its people like this that made a great company what was PVD o bust, i have had no probs with illusion its all a stereo type. if they dont hav the product HOW THE FUCK CAN THEY SEND IT TO U ? i may not know ur scenario mate but im sure there is an explanation sorry if i seem biased but its all a misunderstandin IMO. [/quote] With respect to your post ^ I can understand your views on the Illusion, and as for PVD, I nearly lost £850 off them and when I tried to get a refund they REFUSED it and this was at the start of July - 18 days before they closed. You think thats acceptable? I placed my order with Illusion on the 30th June, its now the 6th August, out of an order costing £1253.81 I am yet to receive £350 worth, £175 of that being money they OVERCHARGED me and wont put back into my account. I have phoned them EVERYDAY from the money was taken from my account on the 3rd July to get this rectified along with other problems with the order, and not ONCE did they mention that things are out of stock or that it would take more time for parts of the order to be delivered. Instead what I got from them was: "The courier collected it yesterday and it should have been with you today" and: "The courier has paperwork to collect the wrong items and they should be with you today" They were however caught out as I got the courier to phone them regarding the items they were meant to collect from me and replace and Scott told them NOT to and that he would arrange it. When I questioned I.A. about this they denied even talking to the courier. I wouldn't have minded waiting for the items to come into stock, I wouldn't have minded as long as I was told the truth instead of being palmed off with the same excuses everytime I phoned. After a while it gets frustrating... [Edited on 08-08-2004 by Hammy] [/quote]
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