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Bart

posted on 1st Sep 05 at 21:28

quote:
Originally posted by Carr
Plusnet are meant to be good


Thats who im with.
http://www.force9.net


Dan B

posted on 1st Sep 05 at 19:18

quote:
Originally posted by Bart
quote:
Originally posted by Nismo
Bart: you are breaking the contract but they cannot refuse you the MAC code , once you have the MAC code you can change ISP, the losing ISP cant do nothing.



So if you break the contact they will charge you a nice amount for breaking it?

Yes, if you're in a 12 month contract, quite a few ISPs will charge you the remainder of your 12 months' fee before they will release the MAC code......it's actually written into the MAC-agreement that they can do this.


Bart

posted on 1st Sep 05 at 18:56

quote:
Originally posted by Nismo
Bart: you are breaking the contract but they cannot refuse you the MAC code , once you have the MAC code you can change ISP, the losing ISP cant do nothing.



So if you break the contact they will charge you a nice amount for breaking it?


Dan B

posted on 1st Sep 05 at 18:50

quote:
Originally posted by Carr
Plusnet are meant to be good

They were pretty good, until a few months ago, when they decided to start ripping off customers (charging extra money for the 4/8Mbps DSL products which don't even exist yet, by saying they'll be first in line to get them - funny, ISPs don't have any control at all over which exchanges BT enable first), and they topped it off by terminating the contracts of two customers who tried to persuade them to tell all their customers that they were charging them up to £18 per month for something they can't even use for a good few months yet...

See here for MANY MANY posts about their activities recently, and see how many people are leaving them in droves...


Carr

posted on 1st Sep 05 at 18:42

Plusnet are meant to be good


Dan B

posted on 1st Sep 05 at 18:09

Oh, and ratings speak better than words! :thumbs:

http://www.adslguide.org.uk/isps/compare.asp?bt=ON&f2s=ON&nildram=ON&virginnet=ON&zen=ON&cmp_action=Compare


Dan B

posted on 1st Sep 05 at 18:07

quote:
Originally posted by Nismo
Bart: you are breaking the contract but they cannot refuse you the MAC code , once you have the MAC code you can change ISP, the losing ISP cant do nothing.

Sam: yeah simply call Virgin and ask for your MAC code and they will arrange for it (takes a few days somethimes) once you have that you simply sign up to your new ISP and then they transfer the service on a set day should get about 1 hour downtime.

Actually, the losing ISP can refuse a MAC code, if they're not part of the group of companies that have signed up to that agreement......in fact, there are terms and conditions inside that agreement that ISPs can refuse to give a MAC code purely on the basis of the customer owing them money (most ISPs that use 12-month contracts will hold you to the 12 months, or charge the remainder of the contract as a "leaving fee"), until the customer settles all remaining fees.


John

posted on 1st Sep 05 at 17:59

quote:
Originally posted by SJW
freedom2surf :)


Yes, brilliant company, internet has been down for about half an hour once since i went with them 2 years ago.
Always near the top in the speed ratings as well.


SJW

posted on 1st Sep 05 at 17:09

freedom2surf :)


Sam

posted on 1st Sep 05 at 17:07

OK - sorry just some more questions on the subject... As I have to give them 30 days notice to cancel, do I have to wait the full 30 days or can my supply be switched before then?


Nismo

posted on 1st Sep 05 at 16:03

Bart: you are breaking the contract but they cannot refuse you the MAC code , once you have the MAC code you can change ISP, the losing ISP cant do nothing.

Sam: yeah simply call Virgin and ask for your MAC code and they will arrange for it (takes a few days somethimes) once you have that you simply sign up to your new ISP and then they transfer the service on a set day should get about 1 hour downtime.


Sam

posted on 1st Sep 05 at 15:36

So when I phone Virgin to cancel, I need to ask them for the MAC code?

And can I order the new broadband online or do I have to phone up the new company and give them the MAC code over the phone? :boggle:


Bart

posted on 1st Sep 05 at 15:32

quote:
Originally posted by Nismo
P.S its easy to get out of contracts , simply ask for your MAC code to transfer your line , by law they cannot refuse you this code , once you have this code it terminates your contract ;)


Hows that?
surely your breaking the contact there?


Nismo

posted on 1st Sep 05 at 15:29

P.S its easy to get out of contracts , simply ask for your MAC code to transfer your line , by law they cannot refuse you this code , once you have this code it terminates your contract ;)


Nismo

posted on 1st Sep 05 at 15:28

NIldram - 1 month contracts


Sam

posted on 1st Sep 05 at 15:27

Can anyone recommend me any broadband suppliers that don't tie you to a 12 month contract?

virgin.net are fucking me off now. :mad: